There are many benefits to getting an outside company to take care of your office and window cleaning. It allows you to focus on the important functions in your business. But the challenge lies in choosing a contract cleaning provider that will free up your time. There are many horror stories of outsourcing gone wrong. In this article, we will discuss 3 steps to take to ensure you choose a cleaning company that will give you all the benefits.
Step 1: What services do they offer?
If you have specific requirements when it comes to cleaning, perhaps you’re a car dealership that needs cleaning of cars, or perhaps you require solar panels to be cleaned, you need to find a cleaning company that specialize in the right areas.
Make sure to check which additional services the provider offer. Some cleaning companies can take care of your hygiene requirements, or can help with pest or rodent control.
Step 2: Customer reviews, references and awards
Once you have found a few vendors that are specialists at the type of cleaning you require, the next step is to do some digging.
Check websites like Facebook, Google My Business, and other online directories for client reviews and references. It is always wise to look at these types of reviews with a bit of skepticism, especially when there is a low number of reviews. But comparing a few vendors will quickly highlight who is doing a good job, and who might not be doing such a stellar job.
You can also look at industry awards. There are cleaning organizations, and business chambers that award well-run businesses. If you can find a business that has won a number of awards over a longer time period, you know you will be in good hands.
Step 3: What makes them different?
The marketing department will call it their unique selling proposition. What makes the companies on your shortlist different or unique?
Once company might make use of technology to be more efficient, another company might specialize in cleaning with organic cleaning material. If you need to dig deep to find what makes a company unique, it might be an indication that they are just one of many in the market place.
On the other hand, if you can clearly tell why a cleaning company is different and unique, you can choose the right company for your requirements.
The final say
My father always said that people do business with people, not businesses. So make sure to chat to whoever will be taking care of your account. Most of us, even though we sometimes don’t think so, will get a gut feeling about a person in a matter of minutes.
Go through the three steps above, trust your gut, and you should find a reliable cleaning company that will take care of your offices for years to come.